Terms & Conditions
I. Acceptance of terms
Thank you for using Share Meal Portal. These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Share Meal website at www.sharemeal.ae (the "Site") and any related mobile or software applications ("Share Meal Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").
II. Description of the Services
Share Meal Portal allows its users share, buy and gift meals from restaurants online.
Share Meal Portal provides a way for you to communicate your orders to the restaurants displayed on this website.
The principle aim of this initiative is to provide meals through a smart electronic platform ’’Share Meal‘‘. So that the meals are shared from people to the large community with the participation of restaurants. Interactive menus allow customers to build and submit orders at the click of a button.
Share Meal Portal does not sell or interfere in any way in the production of any food produced at the restaurants. The restaurants are obligated to comply with country local laws, rules, regulations, and standards pertaining to food preparation, sale, marketing and safety.
However, it is important for users to understand that Share Meal Portal does not in any way independently verify the credentials, representations or products of restaurants, the ingredients or the quality of any products, or that a shop is in compliance with applicable laws. Buyers must make themselves comfortable through information provided by shops on the website or as requested by buyers directly from the shops as to the quality and reliability of the shops, as well as to their compliance with applicable laws.
Share Meal Portal does not in any way guaranty the quality of any food or that any food complies with applicable laws and does not guarantee matching the menu displayed on the site of what is actually provided to the users.
In addition, a restaurant may represent that food preparation is in accordance with special standards such as "organic," "macrobiotic" or allergen-specific standards such as "nut-free", "gluten-free", or "lactose-free". However, Share Meal Portal does not independently investigate or verify such representations.
Share Meal Portal shall not be liable or responsible for any food or services offered by shops that is unhealthy, is the cause of injury, that is otherwise unacceptable to buyers or that does not meet the expectation of buyers in any manner.
There are 4 “Users” on this website:
"Content" will include (but is not limited to) reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data. “Your Content” or “Restaurant Content" means content that you upload, share or transmit to, through or in connection with the Services, such as likes, ratings, reviews, images, photos, messages, profile information, and any other materials that you publicly display or displayed in your account profile. "Share Meal Content" means content that Share Meal creates and make available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate ratings, reports and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and Third Party Content. "Third Party Content" means content that comes from parties other than Share Meal or its Customers and is available on the Services.
"Restaurant" means the restaurants listed on Share Meal Platform.
Guidelines for Restaurants
Share Meal is a great way for restaurants to reach out to a community who likes to share meals, gift meals and order meals. A few things you should keep in mind
You will be asked to choose a designated restaurants either one or all of your branches that is convenient for you.
“Buyer” mean the person who will order the meal to gift or share with someone.
Guidelines for Buyers
IV. Order Cancellation
You have the right to cancel an order up to 5 minutes from placing the order on our website.
While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.
An order may be subsequently cancelled by a restaurant after you have received a confirmation that it has been sent to the restaurant. Our partner restaurants reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation.
“Your history will only hold your successful orders, and in case of failed online payment, the refunded amount will be returned to your respectable account within 7-14 days, according to your bank.
V. Prohibited Activities
You may not access or use the website for any other purpose other than that for which Share Meal Portal makes it available. The website is for the personal use of users only and may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by Share Meal Portal. In case of any prohibited activities committed by the user, the company has the right to suspend, block or terminate the user's account and prevent his access to log in the service. Prohibited activities include but not limited to the following:
- Criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets;
- Advertising to, or solicitation of, any user to buy or sell any products or services, unless authorized by Share Meal Portal;
- Systematic retrieval of data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Share Meal Portal;
- Making any unauthorized use of the Share Meal Portal services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email;
- Engaging in unauthorized framing of or linking to the website;
- Transmitting chain letters or junk email to other users;
- Using any information obtained from the website in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent;
- Engaging in any automated use of the system, such as using scripts to add friends or send comments or messages, or using any data mining, robots or similar data gathering and extraction tools;
- Interfering with, disrupting, or creating an undue burden on the website or the networks or services connected to the website;
- Attempting to impersonate another user or person;
- Using the username of another user;
- Selling or otherwise transferring your profile;
- Using any information obtained from the website in order to harass, abuse, or harm another person;
- Deciphering, decompiling, disassembling or reverse engineering any of the software comprising or in any way making up a part of the website;
- Attempting to bypass any measures of the website designed to prevent or restrict access to the website, or any portion of the website;
- Harassing, annoying, intimidating or threatening Share Meal company through any medium of communication or to any of its employees or agents engaged in providing any part of Share Meal Company services to you.
- Displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the website on behalf of that person, such as posting blogs or bulletins with a commercial purpose;
- Deleting the copyright or other proprietary rights notice from any Contribution or Share Meal Portal Content;
- Any other suspected malicious activities on Share Meal Portal website.
VI. Compliance with Laws
You are in compliance with all laws and regulations in the country in which you live when you access and use the Services. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party(ies).
VII. Authority of Share Meal Portal
Share Meal Portal may temporary suspend or completely cease the system operation at any time.
Share Meal Portal shall not have any responsibilities against the members of Share Meal Portal or any third parties due to the temporarily suspension or completely cessation of the system operation.
The user name and password shall be displayed and approved after the filling of the application parts to be submitted to the clients by Share Meal Portal. Share Meal Portal may prevent its clients who have filled in all parts or have connected although they have passwords from having a new password or from using their passwords for an indefinite period of time if it is deemed necessary by Share Meal Portal.
Share Meal Portal does not warrant that its services shall be provided on time in a secure and complete way, the results obtained from the services shall be correct and reliable, and that the service quality shall meet the expectations.
Share Meal Portal has the right to back-up and delete all or some of the files, messages which are provided by the members during the use of services for some periods deemed suitable by Share Meal Portal. Share Meal Portal shall not be held responsible for back-up and delete processes.
Share Meal Portal has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics and etc. which are produced by itself and/or bought from outside.
The sales of Share Meal Portal are limited to the current availability of menus of the restaurants provided in Share Meal Portal. Share Meal Portal is not responsible for any item ordered and not delivered by the shop due to unavailability.
The obligation to change the information in relation to the price and product specifications, which are provided to sell in Share Meal Portal, belongs to the companies which have cyber shops in Share Meal Portal. In the event of any misinformation relating to the price and specifications of products, Share Meal Portal may correct this mistake by cancelling the order.
Share Meal Portal may make any changes in the implementation of this agreement, and amend the existing articles or add new articles for the purpose of complying with any technical necessities and legislation which shall come into being in the future.
Share Meal Portal may change in time the services for which any membership is not required to a form, which requires membership. Share Meal Portal may provide addition services, change some of the services partially or completely, or transform into a paid service.
This site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavor to notify customers in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.
VIII. Payment Methods
IX. Product Return
In relation to any product returns, the terms of product return belonging to the restaurants are applied. Share Meal Portal does not undertake any responsibilities for the disputes, which may arise from terms of product return belonging to the restaurants.
X. Return Policy
Share Meal Portal takes user satisfaction very seriously. In the case of problems with your food order, please contact Share Meal Portal through our live chat or email and we will assist you. In appropriate cases, if you have already been billed by Share Meal Portal on behalf of the restaurant, Share Meal Portal will issue full or partial refunds. In the following cases: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction.
XI. Changes to the terms
Share Meal may vary or amend or change or update these Terms, from time to time entirely at its own discretion. You shall be responsible for checking these Terms from time to time and ensure continued compliance with these Terms. Your use of Share Meal Platform after any such amendment or change in the Terms shall be deemed as your express acceptance to such amended/changed terms and you also agree to be bound by such changed/amended Terms.
XII. Translation of the terms
Share Meal may provide a translation of the English version of the Terms into other languages. You understand and agree that any translation of the Terms into other languages is only for your convenience and that the English version shall govern the terms of your relationship with Share Meal. Furthermore, if there are any inconsistencies between the English version of the Terms and its translated version, the English version of the Terms shall prevail over others.
1. Ownership of Share Meal Content and Proprietary Rights
We are the sole and exclusive copyright owners of the Services and our Content. We also exclusively own the copyrights, trademarks, service marks, logos, trade names, trade dress and other intellectual and proprietary rights associated with the Services and Share Meal Content, which may be protected by copyright, trademark and other applicable intellectual property and proprietary rights and laws. You acknowledge that the Services contain original works and have been developed, compiled, prepared, revised, selected, and arranged by us and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of us and such others. You further acknowledge that the Services may contain information which is designated as confidential by Share Meal and that you shall not disclose such information without Share Meal's prior written consent.
You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of Share Meal; or remove, conceal or obliterate any copyright or other proprietary notice or source identifier, including without limitation, the size, color, location or style of any proprietary mark(s). Any infringement shall lead to appropriate legal proceedings against you at an appropriate forum for seeking all available/possible remedies under applicable laws of the country of violation. You cannot modify, reproduce, publicly display or exploit in any form or manner whatsoever any of the share Meal's Content in whole or in part except as expressly authorized by Share Meal.
If any part of these Terms deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any of the remaining provisions of these Terms. No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.
The information, content, products, services, and materials available through the site (whether provided by share meal portal, you, other users or other affiliates/third parties), including without limitation, food/beverage orders, submissions, text, photos, graphics, audio files, video, and links, are provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, share meal portal disclaims all representations and warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, no infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance